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In 2007, the German airport operator Fraport AG [dead link] set up its corporate Wiki – Skywiki – as part of the "knowledge management" program. A basic requirement was that all 12,000 employees were to have access to this knowledge data bank. To ensure high acceptance of Skywiki, the software MediaWiki applied by Wikipedia was implemented thus enabling anonymous writing and changing of articles.
After a two year long test period, there were 580,000 accesses to the Fraport knowledge portal. Approximately 600 authors registered, 3.500 articles were written and 3.200 files (pictures, PDF documents) loaded.
Currently (2012) there are almost 4.000 articles and approximately 750 authors registered. The reason for the high number of users was not the technology but the active communication of the tools and intensive recruitment of potential authors.
- External links
- Fraport.com — Fraport AG homepage
- Training and Career Development – Personal Development — Fraport AG webpage discussing Skywiki
- Skywiki - Making use of the corporate knowledge ressources — NetSkill AG website, discussing Skywiki
- "If Fraport Knew What Fraport Knows..." – Program for implementation of knowledge management (KM) at Fraport — pdf document discussing Skywiki showing screenshots (0.46 MB)