Wikimedia OTRS

Wikimedia's OTRS wiki is used as a  workspace for the s working on the Wikimedia OTRS system (Open-source Ticket Request System), which is used to answer queries, complaints, and comment emails received from the public. You can chat with us on Internet Relay Chat (IRC) in the public channel #wikimedia-otrs.

The wiki is live, but requires log-in to view all pages apart from the main front page. There is a footer warning, which states: "By using this site, you agree to the Terms of Use, Privacy Policy, and Confidentiality Notice. Please be aware that this is a private wiki, so content should not be shared externally". Its sidebar indicates areas for discussion include: administrator requests, current cases, a noticeboard and café, Internet Relay Chat, mailing lists, and .