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{{Wiki <!--see 'Template:Wiki' for full detail--> |name = IT Process Wiki - the ITIL® Wiki |URL = https://Wiki.En.IT-ProcessMaps.com/index.php/Main_Page |logo = [[File:Itil-wiki.jpg|IT Process Wiki - the ITIL® Wiki logo]] |wide logo = y<!--insert 'y' when the logo is too wide AND / OR the title name is too long--> |recentchanges URL= https://Wiki.En.IT-ProcessMaps.com/index.php?hidebots=0&limit=150&days=300&title=Special:RecentChanges |wikinode URL = No <!--https://YourWikiURL.org/wiki/WikiNode, if none, use 'No'--> |about URL = https://Wiki.En.IT-ProcessMaps.com/index.php/IT_Process_Wiki:About |mobile URL = No <!--https://m.YourWikiURL.org or https://YourWikiURL.org/index.php?title=Main_Page&mobileaction=toggle_view_mobile--> |founder =[https://Wiki.En.IT-ProcessMaps.com/index.php/User:Stefan Dipl.-Ing. Stefan Kempter] and [https://Wiki.En.IT-ProcessMaps.com/index.php/User:Andrea Dr. Andrea Kempter] |status = Active |language = Multilingual |editmode = ByInvitation |engine = MediaWiki |license = Creative Commons Attribution Non-Commercial Share Alike |maintopic = Information Technology |backupurl = <!--backup file URL, found at '/Special:Statistics' on Wikia & some other MediaWiki sites--> |backupdate = 20YY-MM-DD <!--ISO 8601 extended date of backup URL, as in YYYY-MM-DD; if unknown or no date, DELETE this field--> }}{{TOC right}} {{Size <!--see 'Template:Size' for full detail--> |pages= 192<!--plain numeric value for number of CONTENT pages; NO thousands separators--> |statistics URL= https://Wiki.En.IT-ProcessMaps.com/index.php/Special:Statistics |wikiFactor=60<!--wF 55, as of: 13 August 2015; wF 60, as of: 09 May 2016 before upgrade to MW v.1.26.--> |wikiFactor URL= https://Wiki.En.IT-ProcessMaps.com/index.php/PopularPages_-_Backup_2016-05-09<!--'PopularPages' in the ITIL Wiki are no longer supported in MW 1.26.2. This backup page shows the statistics of 09 May 2016.--> }}(Page count as of: 2022-03-20<br>wikiFactor as of: 2016-05-09)<!--YYYY-MM-DD; manually add/amend date when stats are verified and/or updated--> ==ITIL Wiki in {{tag|Wiki English|English}}== Our '''[https://Wiki.En.IT-ProcessMaps.com ITIL Wiki]''' – the IT Process Wiki – is about the IT Infrastructure Library ITIL® (ITIL 4, ITIL V3 2011 and 2007, V2), ISO 20000 and IT Service Management (ITSM) <sup>[[ITIL Wiki#Notes|['''1''']]]</sup>. It is intended to promote more widespread use of best practices by IT professionals. The ITIL Wiki is a [[wiki]] run and sponsored by [https://www.IT-ProcessMaps.com IT Process Maps], creators of the ITIL Process Map, an ITIL reference process model for Visio®, ARIS™ <sup>[[ITIL Wiki#Notes|['''2''']]]</sup> and other platforms. The ITIL Wiki offers complete coverage of ITIL® - the IT Infrastructure Library® - and the ITIL service lifecycle, including detailed descriptions of the ITIL processes and sub-processes, complete with their inputs and outputs, corresponding ITIL roles, and metrics (KPIs): *Service Strategy *Service Design *Service Transition *Service Operation *Continual Service Improvement ;Most popular pages *The most sought-after [https://Wiki.En.IT-ProcessMaps.com/index.php/ITIL-Checklists ITIL Templates]. *[https://Wiki.En.IT-ProcessMaps.com/index.php/ITIL_Processes ITIL Processes]: Definitions of the IT Service Management processes. *[https://Wiki.En.IT-ProcessMaps.com/index.php/ITIL_4 ITIL 4]: The most recent release of ITIL. ==ITIL Wiki auf {{tag|Wiki German|Deutsch}}== Das IT Process Wiki handelt von ITIL (ITIL 4, ITIL V3 2011 und 2007 sowie V2), IT Service Management (ITSM) und ISO/IEC 20000. Das [https://Wiki.De.IT-ProcessMaps.com ITIL Wiki auf Deutsch] wird bereitgestellt von IT Process Maps, den Herstellern der ITIL-Prozesslandkarte - einem ITIL Prozessmodell für Visio®, ARIS™, iGrafx® und weitere Plattformen. Im ITIL Wiki finden Sie alles Wissenwerte zur Infrastructure Library® ITIL® und zum ITIL Service Lifecycle. Werfen Sie einen Blick auf die ITIL-Disziplinen mit den Detailbeschreibungen der ITIL-Prozesse, ITIL-Rollen und ITIL-Kennzahlen (KPIs): *Service Strategy (Servicestrategie) *Service Design *Service Transition (Serviceüberführung) *Service Operation (Servicebetrieb) *Continual Service Improvement (Kontinuierliche Serviceverbesserung) ;Beliebteste Seiten *[https://Wiki.De.IT-ProcessMaps.com/index.php/ITIL-Prozesse ITIL-Prozesse]: Definition der IT-Service-Management-Prozesse. *Die am häufigsten nachgefragten [https://Wiki.De.IT-ProcessMaps.com/index.php/ITIL-Checklisten ITIL-Checklisten]. *[https://Wiki.De.IT-ProcessMaps.com/index.php/ITIL_4 ITIL 4]: Die aktuelle Version ITIL 4. ==Wiki de ITIL en {{tag|Wiki Spanish|español}}== El Wiki de ITIL procede de ITIL (Biblioteca de Infraestructura de Tecnologías de la Información), Gestión de Servicios de TI (ITSM) y ISO 20000. El [https://Wiki.Es.IT-ProcessMaps.com Wiki de ITIL] está disponible a través de IT Process Maps GbR, que ha desarrollado un modelo de referencia gráfico ITIL V3 para analizar y documentar procesos de TI - el Mapa de Procesos ITIL V3 - para Visio®, ARIS™ y iGrafx®. Desarrollando el Mapa de Procesos ITIL V3 en español hemos creado este Wiki de ITIL. Contiene todo lo que hay que saber sobre ITIL versión 3 y el "Ciclo de Vida del Servicio ITIL", incluyendo descripciones detalladas de los procesos ITIL con sus entradas y salidas, roles y métricas (key performance indicators, KPIs): *Estrategia del Servicio *Diseño del Servicio *Transición del Servicio *Operación del Servicio *Perfeccionamiento Continuo del Servicio (CSI) ;Páginas populares *[https://Wiki.Es.IT-ProcessMaps.com/index.php/Procesos_ITIL Procesos ITIL]: Las definiciones de la gestión de servicios de TI. *Las [https://Wiki.Es.IT-ProcessMaps.com/index.php/Listas_de_control_ITIL listas de control de ITIL] más solicitadas. ==Notes== ;Trademarks #''ITIL® is a Registered Trade Mark of AXELOS Limited. IT Infrastructure Library® is a Registered Trade Mark of AXELOS Limited.'' #''Microsoft® and Visio® are Trademarks of Microsoft Corp. ARIS™ is a registered trademark of Software AG.'' ;Impressum | Legal Notice ''IT Process Maps GbR | Responsible for the site under German law: Dipl. Ing. Stefan Kempter & Dr. Andrea Kempter | VAT ID: DE 262014997 | Contact: info [at] IT-ProcessMaps [dot] com | [https://En.IT-ProcessMaps.com/sp/it-process-maps-impressum.html Legal Notice (English)] | [https://De.IT-ProcessMaps.com/sp/it-process-maps-impressum.html Impressum (Deutsch)]'' ==External links== *[https://Wiki.En.IT-ProcessMaps.com/index.php/History_of_ITIL What is ITIL?] *In our YaSM Service Management Wiki: [https://yasm.com/wiki/en/index.php/ITIL_4_vs_ITIL_V3 Detailed mapping: ITIL V3 (ITIL 2011) vs. ITIL 4] *[[YaSM Wiki|The lean YaSM service management framework - Guidance for service providers]] *[https://Twitter.com/itprocessmaps Twitter feed] *[https://www.LinkedIn.com/company/it-process-maps-gbr LinkedIn profile] [[Category:Information Technology Infrastructure Library]] [[Category:Timeless]] [[Category:Founded in 2007]]<!--https://Wiki.En.IT-ProcessMaps.com/index.php/Special:AncientPages-->
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