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Help:E-mail verification: Difference between revisions
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At the time of [[Help:Login / create account|account creation]] or any time after your account is validated you can add your | At the time of [[Help:Login / create account|account creation]] or any time after your account is validated you can add your | ||
[[Help:E-mail|E-mail]] address. In order to use this address in connection with this wiki it must be verified that you got access to the corresponding mailbox. For this purpose a verification mail | [[Help:E-mail|E-mail]] address. In order to use this address in connection with this wiki it must be verified that you got access to the corresponding mailbox. For this purpose a verification mail titled '''WikiIndex email address confirmation''' will be send to the supplied address. This verification mail provides a link to the verification procedure. If you follow (click) this link, your address gets verified and you will see a message on the called up page: '''Your email address has now been confirmed.''' | ||
== Known problems == | == Known problems of the past == | ||
Unfortunately there | Unfortunately there had been cases when this verification mail did not arrive in the destination mailbox even when the address supplied was valid. | ||
* We solved this problem at 1-11-2014 | |||
Here is a list of domains about which we | |||
The solution to this problem was | |||
* To use another address hosted at another e-mail provider or more precisely with another domain name. | |||
* The verification mail is now (11/2014) sent by an address from the wikiindex.org domain. Whitelisting this domain may serve the purpose if this problem reoccurs. | |||
Here is a list of domains about which we knew if they normally received the verification mail or not: | |||
{| class="wikitable sortable" | {| class="wikitable sortable" | ||
! Domain !! received | ! Domain !! received | ||
| Line 48: | Line 52: | ||
|- | |- | ||
| tabletop.wiki || yes | | tabletop.wiki || yes | ||
|- | |||
| yahoo.co.jp || no | |||
|} | |} | ||
This list is kept for reference in case of changes of server configuration. New configurations should be tested against this list. | |||
If You encounter any such problems again, please inform any of the [[Special:ActiveUsers|ActiveUsers]] of this wiki. | |||
[[Category:Help]] | [[Category:Help]] | ||