Outsourcing Wiki: Difference between revisions
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Revision as of 18:25, 29 August 2007
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outsourcing
The concept of taking internal company functions and paying an outside firm to handle them. Outsourcing is done to save money, improve quality, or free company resources for other activities. Outsourcing was first done in the data-processing industry and has spread to areas, including telemessaging and call centers. Outsourcing is the wave of the future.