ITIL Wiki: Difference between revisions
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===ITIL Wiki in English=== | ===ITIL Wiki in English=== | ||
The IT Process Wiki is about ITIL V3, ITIL V2, ISO 20000 and IT Service Management. It is intended to promote more widespread use of Best Practice by IT professionals. | The IT Process Wiki is about ITIL V3, ITIL V2, ISO 20000 and IT Service Management (ITSM). It is intended to promote more widespread use of Best Practice by IT professionals. | ||
The ITIL Wiki is run and sponsored by IT Process Maps, creators of the ITIL Process Map, an ITIL Reference Process Model for Visio, ARIS, iGrafx and other platforms. | The ITIL Wiki is run and sponsored by IT Process Maps, creators of the ITIL Process Map, an ITIL Reference Process Model for Visio, ARIS, iGrafx, IBM Rational System Architect and other platforms. | ||
The ITIL Wiki offers complete coverage of ITIL V3 and the ITIL Service Lifecycle, including detailed descriptions of the ITIL processes and sub-processes, complete with their inputs and outputs, corresponding ITIL roles, and metrics (KPIs): | The ITIL Wiki offers complete coverage of ITIL V3 and the ITIL Service Lifecycle, including detailed descriptions of the ITIL processes and sub-processes, complete with their inputs and outputs, corresponding ITIL roles, and metrics (KPIs): | ||
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===ITIL Wiki auf Deutsch=== | ===ITIL Wiki auf Deutsch=== | ||
Das IT Process Wiki handelt von ITIL V3, ITIL V2, IT Service Management und ISO 20000. | Das IT Process Wiki handelt von ITIL V3, ITIL V2, IT Service Management (ITSM) und ISO/IEC 20000. | ||
Das ITIL Wiki wird bereitgestellt von IT Process Maps, den Herstellern der ITIL-Prozesslandkarte, einem ITIL Prozessmodell für Visio, ARIS, iGrafx, IBM Rational System Architect und weiteren Plattformen. | Das ITIL Wiki wird bereitgestellt von IT Process Maps, den Herstellern der ITIL-Prozesslandkarte, einem ITIL Prozessmodell für Visio, ARIS, iGrafx, IBM Rational System Architect und weiteren Plattformen. | ||
Revision as of 09:51, 29 April 2011
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ITIL Wiki Recent changes [No WikiNode] [No About] [No Mobile URL] |
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| Founded by: | |
| Status: | Active |
| Language: | English, German, Spanish |
| Edit mode: | ByInvitation |
| Wiki engine: | MediaWiki |
| Wiki license: | GNU Free Documentation License |
| Main topic: | ITIL and ISO 20000 |
Description
ITIL Wiki in English
The IT Process Wiki is about ITIL V3, ITIL V2, ISO 20000 and IT Service Management (ITSM). It is intended to promote more widespread use of Best Practice by IT professionals.
The ITIL Wiki is run and sponsored by IT Process Maps, creators of the ITIL Process Map, an ITIL Reference Process Model for Visio, ARIS, iGrafx, IBM Rational System Architect and other platforms.
The ITIL Wiki offers complete coverage of ITIL V3 and the ITIL Service Lifecycle, including detailed descriptions of the ITIL processes and sub-processes, complete with their inputs and outputs, corresponding ITIL roles, and metrics (KPIs):
- Service Strategy
- Service Design
- Service Transition
- Service Operation
- Continual Service Improvement
ITIL Wiki auf Deutsch
Das IT Process Wiki handelt von ITIL V3, ITIL V2, IT Service Management (ITSM) und ISO/IEC 20000.
Das ITIL Wiki wird bereitgestellt von IT Process Maps, den Herstellern der ITIL-Prozesslandkarte, einem ITIL Prozessmodell für Visio, ARIS, iGrafx, IBM Rational System Architect und weiteren Plattformen.
Im ITIL Wiki finden Sie alles Wissenwerte zu ITIL V3 und zum ITIL Service Lifecycle (dem "Service-Lebenszyklus"). Werfen Sie einen Blick auf die ITIL-V3-Core-Disziplinen mit den Detailbeschreibungen der ITIL-Prozesse, ITIL-Rollen und ITIL-Kennzahlen (KPIs):
- Service Strategy (Servicestrategie)
- Service Design
- Service Transition (Serviceüberführung)
- Service Operation (Servicebetrieb)
- Continual Service Improvement (Kontinuierliche Serviceverbesserung)
Wiki de ITIL en español
El Wiki de ITIL procede de ITIL (Biblioteca de Infraestructura de Tecnologías de la Información), Gestión de Servicios de TI (ITSM) y ISO 20000.
El Wiki de ITIL está disponible a través de IT Process Maps GbR, que ha desarrollado un modelo de referencia gráfico ITIL V3 para analizar y documentar procesos de TI – el Mapa de Procesos ITIL V3 - para Visio, ARIS, iGrafx, IBM Rational System Architect.
Desarrollando el Mapa de Procesos ITIL V3 en español hemos creado este Wiki de ITIL. Contiene todo lo que hay que saber sobre ITIL versión 3 y el "Ciclo de Vida del Servicio ITIL V3", incluyendo descripciones detalladas de los procesos ITIL con sus entradas y salidas, roles y métricas (Key Performance Indicators, KPIs):
- Estrategia del Servicio
- Diseño del Servicio
- Transición del Servicio
- Operación del Servicio
- Perfeccionamiento Continuo del Servicio (CSI)
| Wiki size: | 150 article pages [No see stats] |