ITIL Wiki: Difference between revisions

ITIL Wiki (edit)

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 ===ITIL Wiki in English===
-The IT Process Wiki is about ITIL V3, ITIL V2, ISO 20000 and IT Service Management. It is intended to promote more widespread use of Best Practice by IT professionals.
+The IT Process Wiki is about ITIL V3, ITIL V2, ISO 20000 and IT Service Management (ITSM). It is intended to promote more widespread use of Best Practice by IT professionals.
-The ITIL Wiki is run and sponsored by IT Process Maps, creators of the ITIL Process Map, an ITIL Reference Process Model for Visio, ARIS, iGrafx and other platforms.
+The ITIL Wiki is run and sponsored by IT Process Maps, creators of the ITIL Process Map, an ITIL Reference Process Model for Visio, ARIS, iGrafx, IBM Rational System Architect and other platforms.
 The ITIL Wiki offers complete coverage of ITIL V3 and the ITIL Service Lifecycle, including detailed descriptions of the ITIL processes and sub-processes, complete with their inputs and outputs, corresponding ITIL roles, and metrics (KPIs):
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 ===ITIL Wiki auf Deutsch===
-Das IT Process Wiki handelt von ITIL V3, ITIL V2, IT Service Management und ISO 20000.
+Das IT Process Wiki handelt von ITIL V3, ITIL V2, IT Service Management (ITSM) und ISO/IEC 20000.
 Das ITIL Wiki wird bereitgestellt von IT Process Maps, den Herstellern der ITIL-Prozesslandkarte, einem ITIL Prozessmodell für Visio, ARIS, iGrafx, IBM Rational System Architect und weiteren Plattformen.