ITIL Wiki: Difference between revisions

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(As of: 13 August 2015)<!--manually add date when stats are verified and/or updated-->
(As of: 03 August 2016)<!--manually add date when stats are verified and/or updated-->
==Description==
==Description==
===ITIL Wiki in English===
===ITIL Wiki in English===
Our [http://wiki.en.it-processmaps.com ITIL Wiki] – the IT Process Wiki – is about the IT Infrastructure Library ITIL® (ITIL 2011 & ITIL V3 2007), V2, ISO 20000 and IT Service Management (ITSM) <sup>[[ITIL Wiki#Notes|['''1''']]]</sup>.  It is intended to promote more widespread use of Best Practice by IT professionals.
Our [http://wiki.en.it-processmaps.com ITIL Wiki] – the IT Process Wiki – is about the IT Infrastructure Library ITIL® (ITIL 2011 and ITIL V3 2007), V2, ISO 20000 and IT Service Management (ITSM) <sup>[[ITIL Wiki#Notes|['''1''']]]</sup>.  It is intended to promote more widespread use of Best Practice by IT professionals.


The ITIL Wiki is a [[wiki]] run and sponsored by [http://it-processmaps.com IT Process Maps], creators of the ITIL Process Map, an ITIL Reference Process Model for Visio™, ARIS™, iGrafx®, IBM® Rational® System Architect® <sup>[[ITIL Wiki#Notes|['''2''']]]</sup> and other platforms.
The ITIL Wiki is a [[wiki]] run and sponsored by [http://it-processmaps.com IT Process Maps], creators of the ITIL Process Map, an ITIL Reference Process Model for Visio®, ARIS™, iGrafx® <sup>[[ITIL Wiki#Notes|['''2''']]]</sup> and other platforms.


The ITIL Wiki offers complete coverage of ITIL and the ITIL Service Lifecycle, including detailed descriptions of the ITIL processes and sub-processes, complete with their inputs and outputs, corresponding ITIL roles, and metrics (KPIs):
The ITIL Wiki offers complete coverage of ITIL® - the IT Infrastructure Library® - and the ITIL service lifecycle, including detailed descriptions of the ITIL processes and sub-processes, complete with their inputs and outputs, corresponding ITIL roles, and metrics (KPIs):


*Service Strategy
*Service Strategy
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*Continual Service Improvement
*Continual Service Improvement


'''New:'''  
'''Most popular pages:'''  
*[http://wiki.en.it-processmaps.com/index.php/ITIL_2011 Comparison between ITIL 2011 and ITIL V3 2007 Edition] - the Main Changes and Differences.
*The most sought-after [http://wiki.en.it-processmaps.com/index.php/ITIL-Checklists ITIL Templates] according to ITIL 2011.  
*The most sought-after [http://wiki.en.it-processmaps.com/index.php/ITIL-Checklists ITIL Templates] according to ITIL 2011.
*[http://wiki.en.it-processmaps.com/index.php/ITIL_Processes ITIL Processes]: Definitions of the IT Service Management processes according to ITIL 2011.


<p>&nbsp;</p>
<p>&nbsp;</p>


===ITIL Wiki auf Deutsch===
===ITIL Wiki auf Deutsch===
Das IT Process Wiki handelt von ITIL (ITIL 2011 & ITIL V3 2007), V2, IT Service Management (ITSM) und ISO/IEC 20000.
Das IT Process Wiki handelt von ITIL (ITIL 2011 and ITIL V3 2007), V2, IT Service Management (ITSM) und ISO/IEC 20000.


Das [http://wiki.de.it-processmaps.com ITIL Wiki auf Deutsch] wird bereitgestellt von IT Process Maps, den Herstellern der ITIL-Prozesslandkarte – einem ITIL Prozessmodell für Visio™, ARIS™, iGrafx®, IBM® Rational® System Architect® und weitere Plattformen.
Das [http://wiki.de.it-processmaps.com ITIL Wiki auf Deutsch] wird bereitgestellt von IT Process Maps, den Herstellern der ITIL-Prozesslandkarte - einem ITIL Prozessmodell für Visio®, ARIS™, iGrafx® und weitere Plattformen.


Im ITIL Wiki finden Sie alles Wissenwerte zu ITIL und zum ITIL Service Lifecycle.  Werfen Sie einen Blick auf die ITIL-Disziplinen mit den Detailbeschreibungen der ITIL-Prozesse, ITIL-Rollen und ITIL-Kennzahlen (KPIs):
Im ITIL Wiki finden Sie alles Wissenwerte zur Infrastructure Library® ITIL® und zum ITIL Service Lifecycle.  Werfen Sie einen Blick auf die ITIL-Disziplinen mit den Detailbeschreibungen der ITIL-Prozesse, ITIL-Rollen und ITIL-Kennzahlen (KPIs):


*Service Strategy (Servicestrategie)
*Service Strategy (Servicestrategie)
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*Continual Service Improvement (Kontinuierliche Serviceverbesserung)  
*Continual Service Improvement (Kontinuierliche Serviceverbesserung)  


'''Neu:'''  
'''Beliebteste Seiten:'''  
*[http://wiki.de.it-processmaps.com/index.php/ITIL_2011 Vergleich zwischen ITIL 2011 und ITIL V3 2007 Edition] - die wichtigsten Unterschiede und Neuerungen.
*[http://wiki.de.it-processmaps.com/index.php/ITIL-Prozesse ITIL-Prozesse]: Definition der IT-Service-Management-Prozesse nach ITIL 2011.
*Die am häufigsten nachgefragten [http://wiki.de.it-processmaps.com/index.php/ITIL-Checklisten ITIL-Checklisten] zu ITIL 2011.
*Die am häufigsten nachgefragten [http://wiki.de.it-processmaps.com/index.php/ITIL-Checklisten ITIL-Checklisten] zu ITIL 2011.


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El Wiki de ITIL procede de ITIL (Biblioteca de Infraestructura de Tecnologías de la Información), Gestión de Servicios de TI (ITSM) y ISO 20000.
El Wiki de ITIL procede de ITIL (Biblioteca de Infraestructura de Tecnologías de la Información), Gestión de Servicios de TI (ITSM) y ISO 20000.


El [http://wiki.es.it-processmaps.com Wiki de ITIL] está disponible a través de IT Process Maps GbR, que ha desarrollado un modelo de referencia gráfico ITIL V3 para analizar y documentar procesos de TI – el Mapa de Procesos ITIL V3 – para Visio™, ARIS™, iGrafx®, IBM® Rational® System Architect®.
El [http://wiki.es.it-processmaps.com Wiki de ITIL] está disponible a través de IT Process Maps GbR, que ha desarrollado un modelo de referencia gráfico ITIL V3 para analizar y documentar procesos de TI – el Mapa de Procesos ITIL V3 - para Visio®, ARIS™ y iGrafx®.


Desarrollando el Mapa de Procesos ITIL V3 en español hemos creado este Wiki de ITIL.  Contiene todo lo que hay que saber sobre ITIL versión 3 y el "Ciclo de Vida del Servicio ITIL V3", incluyendo descripciones detalladas de los procesos ITIL con sus entradas y salidas, roles y métricas (Key Performance Indicators, KPIs):
Desarrollando el Mapa de Procesos ITIL V3 en español hemos creado este Wiki de ITIL.  Contiene todo lo que hay que saber sobre ITIL versión 3 y el "Ciclo de Vida del Servicio ITIL", incluyendo descripciones detalladas de los procesos ITIL con sus entradas y salidas, roles y métricas (key performance indicators, KPIs):


*Estrategia del Servicio
*Estrategia del Servicio
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*Perfeccionamiento Continuo del Servicio (CSI)  
*Perfeccionamiento Continuo del Servicio (CSI)  


Véase también: Las [http://wiki.es.it-processmaps.com/index.php/Listas_de_control_ITIL listas de control de ITIL] más solicitadas.
'''Páginas populares''':
*[http://wiki.es.it-processmaps.com/index.php/Procesos_ITIL Procesos ITIL]: Las definiciones de la gestión de servicios de TI.
*Las [http://wiki.es.it-processmaps.com/index.php/Listas_de_control_ITIL listas de control de ITIL] más solicitadas.


<p>&nbsp;</p>
<p>&nbsp;</p>
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[1] ''ITIL® is a Registered Trade Mark of AXELOS Limited. IT Infrastructure Library® is a Registered Trade Mark of AXELOS Limited.''
[1] ''ITIL® is a Registered Trade Mark of AXELOS Limited. IT Infrastructure Library® is a Registered Trade Mark of AXELOS Limited.''


[2] ''Microsoft™ and Visio™ are Trademarks of Microsoft Corp. -- ARIS™ is a registered trademark of Software AG. -- iGrafx® is a registered trademark of iGrafx LLC. -- IBM®, Rational® and System Architect® are trademarks or registered trademarks of IBM Corp.''
[2] ''Microsoft® and Visio® are Trademarks of Microsoft Corp. -- ARIS™ is a registered trademark of Software AG. -- iGrafx® is a registered trademark of iGrafx LLC.''


<b>Impressum | Legal Notice:</b><br />
<b>Impressum | Legal Notice:</b><br />
''IT Process Maps GbR | Responsible for the site under German law: Dipl. Ing. Stefan Kempter & Dr. Andrea Kempter | VAT ID: DE 262014997 | Contact: info [at] it-processmaps [dot] com |  
''IT Process Maps GbR | Responsible for the site under German law: Dipl. Ing. Stefan Kempter &amp; Dr. Andrea Kempter | VAT ID: DE 262014997 | Contact: info [at] it-processmaps [dot] com |  
[http://en.it-processmaps.com/sp/it-process-maps-impressum.html Legal Notice (English)] | [http://de.it-processmaps.com/sp/it-process-maps-impressum.html Impressum (Deutsch)]''
[http://en.it-processmaps.com/sp/it-process-maps-impressum.html Legal Notice (English)] | [http://de.it-processmaps.com/sp/it-process-maps-impressum.html Impressum (Deutsch)]''


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==Links==
==Links==
*[http://wiki.en.it-processmaps.com/index.php/About_ITIL What is ITIL?]
*[http://wiki.en.it-processmaps.com/index.php/About_ITIL What is ITIL?]
*[[YaSM Wiki|The YaSM service management framework - Guidance for service providers]]
*[[YaSM Wiki|The lean YaSM service management framework - Guidance for service providers]]


[[Category:Information Technology]][[Category:Information Technology Infrastructure Library]]
[[Category:Information Technology]][[Category:Information Technology Infrastructure Library]]
[[Category:FoundedIn2007]]<!--http://wiki.en.it-processmaps.com/index.php/Special:AncientPages-->
[[Category:FoundedIn2007]]<!--http://wiki.en.it-processmaps.com/index.php/Special:AncientPages-->

Revision as of 09:50, 3 August 2016

Itil-wiki.jpg IT Process Wiki - the ITIL® Wiki
Recent changes
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Founded by:
Status: Active
Language: Multilingual
Edit mode: ConfirmEmail
Wiki engine: MediaWiki
Wiki license: Creative Commons Attribution Non-Commercial Share Alike
Main topic: Information Technology
Wiki size: 193 article pages see stats
wikiFactor: 60 info / verify

(As of: 03 August 2016)

Description

ITIL Wiki in English

Our ITIL Wiki – the IT Process Wiki – is about the IT Infrastructure Library ITIL® (ITIL 2011 and ITIL V3 2007), V2, ISO 20000 and IT Service Management (ITSM) [1]. It is intended to promote more widespread use of Best Practice by IT professionals.

The ITIL Wiki is a wiki run and sponsored by IT Process Maps, creators of the ITIL Process Map, an ITIL Reference Process Model for Visio®, ARIS™, iGrafx® [2] and other platforms.

The ITIL Wiki offers complete coverage of ITIL® - the IT Infrastructure Library® - and the ITIL service lifecycle, including detailed descriptions of the ITIL processes and sub-processes, complete with their inputs and outputs, corresponding ITIL roles, and metrics (KPIs):

  • Service Strategy
  • Service Design
  • Service Transition
  • Service Operation
  • Continual Service Improvement

Most popular pages:

  • The most sought-after ITIL Templates according to ITIL 2011.
  • ITIL Processes: Definitions of the IT Service Management processes according to ITIL 2011.

 

ITIL Wiki auf Deutsch

Das IT Process Wiki handelt von ITIL (ITIL 2011 and ITIL V3 2007), V2, IT Service Management (ITSM) und ISO/IEC 20000.

Das ITIL Wiki auf Deutsch wird bereitgestellt von IT Process Maps, den Herstellern der ITIL-Prozesslandkarte - einem ITIL Prozessmodell für Visio®, ARIS™, iGrafx® und weitere Plattformen.

Im ITIL Wiki finden Sie alles Wissenwerte zur Infrastructure Library® ITIL® und zum ITIL Service Lifecycle. Werfen Sie einen Blick auf die ITIL-Disziplinen mit den Detailbeschreibungen der ITIL-Prozesse, ITIL-Rollen und ITIL-Kennzahlen (KPIs):

  • Service Strategy (Servicestrategie)
  • Service Design
  • Service Transition (Serviceüberführung)
  • Service Operation (Servicebetrieb)
  • Continual Service Improvement (Kontinuierliche Serviceverbesserung)

Beliebteste Seiten:

 

Wiki de ITIL en español

El Wiki de ITIL procede de ITIL (Biblioteca de Infraestructura de Tecnologías de la Información), Gestión de Servicios de TI (ITSM) y ISO 20000.

El Wiki de ITIL está disponible a través de IT Process Maps GbR, que ha desarrollado un modelo de referencia gráfico ITIL V3 para analizar y documentar procesos de TI – el Mapa de Procesos ITIL V3 - para Visio®, ARIS™ y iGrafx®.

Desarrollando el Mapa de Procesos ITIL V3 en español hemos creado este Wiki de ITIL. Contiene todo lo que hay que saber sobre ITIL versión 3 y el "Ciclo de Vida del Servicio ITIL", incluyendo descripciones detalladas de los procesos ITIL con sus entradas y salidas, roles y métricas (key performance indicators, KPIs):

  • Estrategia del Servicio
  • Diseño del Servicio
  • Transición del Servicio
  • Operación del Servicio
  • Perfeccionamiento Continuo del Servicio (CSI)

Páginas populares:

 

Notes

Trademarks:
[1] ITIL® is a Registered Trade Mark of AXELOS Limited. IT Infrastructure Library® is a Registered Trade Mark of AXELOS Limited.

[2] Microsoft® and Visio® are Trademarks of Microsoft Corp. -- ARIS™ is a registered trademark of Software AG. -- iGrafx® is a registered trademark of iGrafx LLC.

Impressum | Legal Notice:
IT Process Maps GbR | Responsible for the site under German law: Dipl. Ing. Stefan Kempter & Dr. Andrea Kempter | VAT ID: DE 262014997 | Contact: info [at] it-processmaps [dot] com | Legal Notice (English) | Impressum (Deutsch)

 

Links

Retrieved from "https://wikiindex.org/index.php?title=ITIL_Wiki&oldid=192880"