ITIL Open Guide: Difference between revisions
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wiki_name | wiki_name = ITIL | ||
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wiki_URL = | | wiki_URL = http://www.itlibrary.org/ | ||
| wiki_recentchanges_URL = http://www.itlibrary.org/recentchanges.php | |||
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==Description== | ==Description== | ||
Revision as of 17:23, 9 March 2006
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Description
The Information Technology Infrastructure Library (ITIL) defines the organisational structure and skill requirements of an information technology organisation and a set of standard operational management procedures to allow the organisation to manage an IT operation and associated IT infrastructure. The operational procedures are supplier independent and apply to all items of equipment within the IT Infrastructure.
The 'library' itself comprises seven distinct sets: Service Support; Service Delivery; ICT Infrastructure Management; Planning To Implement Service Management; Applications Management; The Business Perspective; and Security Management. Within these sets are the specific descriptions and definitions of the various ITIL disciplines.
Not sure the logo is for ITIL or the wiki engine they are using.