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User talk:Hoof Hearted: Difference between revisions
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Howdy! Thank you for the account approval. I'm not entirely sure what happened, but I uploaded a logo for [[:Category:Whiki|Whiki]], but it seems to have thrown an error on thumbnailing (that can be seen at [[:File:Whiki_Logo.png|here]]). When I tried to add it to the category article and sizing it down to 180px, it also seems to have thrown an error on the category page — any idea what is wrong with it? [[User:Original Authority|Original Authority]] ([[User talk:Original Authority|talk]]) 03:50, 25 November 2022 (UTC) | Howdy! Thank you for the account approval. I'm not entirely sure what happened, but I uploaded a logo for [[:Category:Whiki|Whiki]], but it seems to have thrown an error on thumbnailing (that can be seen at [[:File:Whiki_Logo.png|here]]). When I tried to add it to the category article and sizing it down to 180px, it also seems to have thrown an error on the category page — any idea what is wrong with it? [[User:Original Authority|Original Authority]] ([[User talk:Original Authority|talk]]) 03:50, 25 November 2022 (UTC) | ||
:Thanks for reaching out. Sadly, we have some bugs in our software which cause problems with image display. If you look at [[Special:NewFiles]], you will see that many file uploads fail to display thumbnail, and many will also fail to display at any manually selected pixel size other than their original upload size. Regrettably, I don't have server access, so I am not able to resolve this issue (and I have no expertise in in that area). My only suggestion is to manually resize logos to a maximum 300px and then upload again. Apologies for not being able to offer a better solution. [[User:Hoof Hearted|<big>Sean P</big>, <small>''aka'' Hoof Hearted</small>]] • <sub>[[:Category:Active administrators of this wiki|Admin]] / [[WikiIndex:Bureaucrats|'Crat]] / [[Staff]]</sub> • <small>[[User talk:Hoof Hearted|talk2HH]]</small> 15:29, 25 November 2022 (UTC) | :Thanks for reaching out. Sadly, we have some bugs in our software which cause problems with image display. If you look at [[Special:NewFiles]], you will see that many file uploads fail to display thumbnail, and many will also fail to display at any manually selected pixel size other than their original upload size. Regrettably, I don't have server access, so I am not able to resolve this issue (and I have no expertise in in that area). My only suggestion is to manually resize logos to a maximum 300px and then upload again. Apologies for not being able to offer a better solution. [[User:Hoof Hearted|<big>Sean P</big>, <small>''aka'' Hoof Hearted</small>]] • <sub>[[:Category:Active administrators of this wiki|Admin]] / [[WikiIndex:Bureaucrats|'Crat]] / [[Staff]]</sub> • <small>[[User talk:Hoof Hearted|talk2HH]]</small> 15:29, 25 November 2022 (UTC) | ||
::Ah, thank you! I've successfully uploaded a new version of the image — are you able to delete [[:File:Whiki_Logo.png]] if possible, please? [[User:Original Authority|Original Authority]] ([[User talk:Original Authority|talk]]) 07:35, 26 November 2022 (UTC) | |||