Bureaucrats, checkuser, Interface administrators, interwiki, Administrators (Semantic MediaWiki), Curators (Semantic MediaWiki), Editors (Semantic MediaWiki), staff, Suppressors, Administrators
83,693
edits
Template:YaSM Wiki: Difference between revisions
Jump to navigation
Jump to search
m
Text replacement - "Best practices" to "Best practice"
Hoof Hearted (talk | contribs) m (Protected "Template:YaSM Wiki": High importance template ([Move=Allow only administrators] (indefinite))) |
Hoof Hearted (talk | contribs) m (Text replacement - "Best practices" to "Best practice") |
||
| Line 6: | Line 6: | ||
The '''[https://YaSM.com/wiki/en/index.php/Main_Page YaSM® Wiki - The Service Management Wiki]''' is about [[:Category:Service management|service management]] and the YaSM®<sup>[[YaSM Wiki#Notes|['''1''']]]</sup> service management model. | The '''[https://YaSM.com/wiki/en/index.php/Main_Page YaSM® Wiki - The Service Management Wiki]''' is about [[:Category:Service management|service management]] and the YaSM®<sup>[[YaSM Wiki#Notes|['''1''']]]</sup> service management model. | ||
YaSM provides [[:Category:Guidance|guidance]] ('[[:Category:Best | YaSM provides [[:Category:Guidance|guidance]] ('[[:Category:Best practice|best practices]]') for service providers, i.e., for [[:Category:Organisation|organisations]] offering [[:Category:Service|services]] to their customers. | ||
There are a number of existing best practice frameworks for [[:Category:Enterprise|enterprise]] service management (ESM) and IT service management (ITSM) in this area: [[ITIL Wiki|ITIL®]] is a prominent example, but some organisations find these [[:Category:Framework|frameworks]] too complex, and would welcome something simpler that is more readily understood. And that's how the idea for creating YaSM ''('Yet another Service Management Model')'' was born. | There are a number of existing best practice frameworks for [[:Category:Enterprise|enterprise]] service management (ESM) and IT service management (ITSM) in this area: [[ITIL Wiki|ITIL®]] is a prominent example, but some organisations find these [[:Category:Framework|frameworks]] too complex, and would welcome something simpler that is more readily understood. And that's how the idea for creating YaSM ''('Yet another Service Management Model')'' was born. | ||
| Line 29: | Line 29: | ||
Im '''[https://YaSM.com/wiki/de/index.php/Hauptseite YaSM®-Wiki - Das Service-Management-Wiki]''' geht es um [[:Category:Service management|Service-Management]] und das YaSM®<sup>[[YaSM Wiki#Notes|['''1''']]]</sup> Service-Management-Modell. | Im '''[https://YaSM.com/wiki/de/index.php/Hauptseite YaSM®-Wiki - Das Service-Management-Wiki]''' geht es um [[:Category:Service management|Service-Management]] und das YaSM®<sup>[[YaSM Wiki#Notes|['''1''']]]</sup> Service-Management-Modell. | ||
YaSM stellt Empfehlungen ('[[:Category:Best | YaSM stellt Empfehlungen ('[[:Category:Best practice|Best Practices]]') für Service-Provider bereit - also für alle Organisationen, die ihren Kunden [[:Category:Service|Services]] anbieten. | ||
Zum Thema [[:Category:Enterprise|Enterprise]] Service Management und ITSM gibt es bereits eine Reihe von Leitlinien ([[ITIL Wiki|ITIL®]] ist wohl das bekannteste Beispiel). Dennoch empfinden einige Organisationen diese [[:Category:Framework|Rahmenwerke]] als recht komplex und wünschen sich etwas Einfacheres, das leichter zu verstehen ist. Vor diesem Hintergrund wurde YaSM ''('Yet another Service Management Model')'' entwickelt. | Zum Thema [[:Category:Enterprise|Enterprise]] Service Management und ITSM gibt es bereits eine Reihe von Leitlinien ([[ITIL Wiki|ITIL®]] ist wohl das bekannteste Beispiel). Dennoch empfinden einige Organisationen diese [[:Category:Framework|Rahmenwerke]] als recht komplex und wünschen sich etwas Einfacheres, das leichter zu verstehen ist. Vor diesem Hintergrund wurde YaSM ''('Yet another Service Management Model')'' entwickelt. | ||
| Line 73: | Line 73: | ||
*[https://www.YouTube.com/channel/UCvX8aGZgxboxVr03n95y31A YaSM on YouTube]<includeonly> | *[https://www.YouTube.com/channel/UCvX8aGZgxboxVr03n95y31A YaSM on YouTube]<includeonly> | ||
[[Category:Service management]] | [[Category:Service management]] | ||
[[Category:Best | [[Category:Best practice]] | ||
[[Category:Guidance]] | [[Category:Guidance]] | ||
[[Category:Concepts]] | [[Category:Concepts]] | ||