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ITIL Wiki: Difference between revisions
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The ITIL Wiki is a [[wiki]] run and sponsored by [http://it-processmaps.com IT Process Maps], creators of the ITIL Process Map, an ITIL Reference Process Model for Visio, ARIS, iGrafx, IBM Rational System Architect and other platforms. | The ITIL Wiki is a [[wiki]] run and sponsored by [http://it-processmaps.com IT Process Maps], creators of the ITIL Process Map, an ITIL Reference Process Model for Visio, ARIS, iGrafx, IBM Rational System Architect and other platforms. | ||
The ITIL Wiki offers complete coverage of ITIL | The ITIL Wiki offers complete coverage of ITIL and the ITIL Service Lifecycle, including detailed descriptions of the ITIL processes and sub-processes, complete with their inputs and outputs, corresponding ITIL roles, and metrics (KPIs): | ||
*Service Strategy | *Service Strategy | ||
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*Service Operation | *Service Operation | ||
*Continual Service Improvement | *Continual Service Improvement | ||
'''New:''' [http://wiki.en.it-processmaps.com/index.php/ITIL_2011 Comparison between ITIL 2011 and ITIL V3 2007 Edition] - the Main Changes and Differences | |||
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===ITIL Wiki auf Deutsch=== | ===ITIL Wiki auf Deutsch=== | ||
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Das [http://wiki.de.it-processmaps.com ITIL Wiki auf Deutsch] wird bereitgestellt von IT Process Maps, den Herstellern der ITIL-Prozesslandkarte – einem ITIL Prozessmodell für Visio, ARIS, iGrafx, IBM Rational System Architect und weitere Plattformen. | Das [http://wiki.de.it-processmaps.com ITIL Wiki auf Deutsch] wird bereitgestellt von IT Process Maps, den Herstellern der ITIL-Prozesslandkarte – einem ITIL Prozessmodell für Visio, ARIS, iGrafx, IBM Rational System Architect und weitere Plattformen. | ||
Im ITIL Wiki finden Sie alles Wissenwerte zu ITIL | Im ITIL Wiki finden Sie alles Wissenwerte zu ITIL und zum ITIL Service Lifecycle. Werfen Sie einen Blick auf die ITIL-Disziplinen mit den Detailbeschreibungen der ITIL-Prozesse, ITIL-Rollen und ITIL-Kennzahlen (KPIs): | ||
*Service Strategy (Servicestrategie) | *Service Strategy (Servicestrategie) | ||
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*Service Operation (Servicebetrieb) | *Service Operation (Servicebetrieb) | ||
*Continual Service Improvement (Kontinuierliche Serviceverbesserung) | *Continual Service Improvement (Kontinuierliche Serviceverbesserung) | ||
'''Neu:''' [http://wiki.de.it-processmaps.com/index.php/ITIL_20111 Vergleich zwischen ITIL 2011 und ITIL V3 2007 Edition] - die wichtigsten Unterschiede und Neuerungen | |||
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===Wiki de ITIL en español=== | ===Wiki de ITIL en español=== | ||
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*Operación del Servicio | *Operación del Servicio | ||
*Perfeccionamiento Continuo del Servicio (CSI) | *Perfeccionamiento Continuo del Servicio (CSI) | ||
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===Notes=== | ===Notes=== | ||